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WP Ministry are your go-to team for working on, fixing, or editing your WordPress site. No longer do you have to stress about hiring a freelancer or spending hours to get something working or adjusted on your website. With our unlimited WordPress support, troubleshooting , and site edits service, you get a monthly, flat-rate plan that covers unlimited requests of our expert engineering team.
Your requests answered by our expert engineers to work on your site 24/7
Unlimited edits includes edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes, updating shopping carts and more.
Unlimited edits do not include custom development (examples include: coding new PHP in source files, building plugins, building themes), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain.
Whether you need help with configuring a setting within a plugin, troubleshooting an error, fixing front-end content displaying incorrectly, or changing broken backlinks, our experts can assist. We cover a wide range of requests, generally ones that can be performed within the WordPress admin.
We get a lot of questions about our unlimited support. But it’s true! Unlimited really means unlimited when it comes to the support and edits we provide. We don’t like to nickel and dime people, so our Protect monthly subscription and above include all the unlimited technical support and edits. Easy.
We answer requests within 1-4 hours on average. Depending on the ticket or request, we typically resolve each request within 24-48 hours on average, but many clients could have small edits completed much faster.
If you have a larger project that requires custom work or is outside of scope, we can recommend a WP Ministry trusted partner that can best assist with your request, or provide a separate quote at an additional hourly rate.
Effective website maintenance is crucial for the success of any online business. Without proper maintenance, your website may experience technical glitches, slow loading times, and security vulnerabilities that can drive away potential customers. By utilizing our expert-led WP Maintenance packages, you can ensure that your website remains up-to-date, secure, and optimized for performance.
We go above and beyond with security for our clients
Need a new page created in WordPress? Whether it is for a static services page, landing page, or other page types, we can add it to your site with the content and design elements you provide to us.
Unlimited edits also include adding a blog post to your site and even adding products to your WordPress store. You provide us with the content, graphics, and formatting, and we’ll publish it for you!
Our experts can help you with adding a new plugin from the repository or configuring and adjusting an existing one. We can even recommend plugins to fit a specific request. Provide us with the plugin details, or premium license, and we will set it up on your site.
All of our unlimited WordPress support, website edits, and other WordPress fixes are fully available for agencies to resell under our white-label program. Have your clients’ sites taken care of 24/7 under your own company’s branding.
Whether it is making changes inside the back-end WordPress admin panel or working inside your installed page builder tool, our engineers have you covered.
While urgent, site-down issues are covered under emergency support, our unlimited support services have you covered for other WordPress fixes or troubleshooting.
If you want to save time and energy on adding or editing content across your site, we can help! With our unlimited WordPress support, you can send us your content edit requests to be taken care of for you.
Needing to add lines of code but not sure how? Depending on the ticket, we can help with most requests by utilizing snippets within a plugin to safely and sustainably add code to your site.
Common Q’s we get about our WordPress Managed Updates Services
If you need us to provide edits to your website, you’ll need to upgrade to our Protect Plan or Perform Plan. We’re not big fans of one-time edits since we want to work with people who understand their website is a work in progress and want a technical partner who can help them continue to move forward. Plus, when it comes to security and website speed, one-time changes are simply not effective. We want to provide ongoing support to get your WordPress site fast and secure, then keep it that way.
Yes! We fully manage WordPress websites, including everything in your WordPress ecosystem. If updates are causing conflict issues, we’ll reach out to plugin and theme companies directly to help fix the core issue so you don’t have to. If your hosting company’s server goes down for any reason, we’ll hop on live chat to help them assess and fix the issue so you don’t have to wait in a queue for 30 minutes.
At the end of the day, WP Ministry fully manages WordPress websites so you won’t ever have to worry about a technical website issue again!
Unlimited edits do include edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. Unlimited truly does mean unlimited!
Unlimited edits do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain.
EDIT EXAMPLE 1
Included: You want us to upload blog content that you created with attached images that have been sent and format for WordPress with instructions.
Not included: You want us to create a blog post, find images and upload to WordPress with no instruction for formatting.
EDIT EXAMPLE 2
Included: You want us to add a new product to your WooCommerce store (for which you’ve provided all needed content).
Not included: You want us to create a custom checkout process for your WooCommerce store.
EDIT EXAMPLE 3
Included: You want us to install and set up a plugin to use its built-in functionality.
Not included: You want us to create new functionality that doesn’t exist in a plugin. (This would require custom development which may be available at an hourly development rate.)
EDIT EXAMPLE 4
Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.
Not included: You want us to write content for or design your About page.
We’d be happy to help you with custom development as well. That kind of project is fully covered by our hourly work or a retainer plan.
We get a lot of questions about response and resolution times here at WP Buffs! Here’s the most honest answer we can give you — it depends on the ticket. Here’s how it works:
If the ticket is complex and the Buffs need more time, they will let you know if it is outside of that 48 hour window. Communication is key here with response and resolution times, we’ve got your back!
We get a lot of questions about our unlimited edits. But it’s true! Unlimited really means unlimited when it comes to the edits we provide. We don’t like to nickel and dime people, so we just ask them to pay for their monthly subscription and we provide the technical support. Easy.
If you have a larger project that requires custom work or is outside of scope, we can recommend a WP Ministry trusted partner that can best assist with your request, or provide a separate quote at an additional hourly rate.
Custom development is $100 USD/hour. Partners we recommend for custom development projects could have different rates.