WP Ministry are your around the clock support team for monitoring your WordPress website and ensuring it is active, or responding in an emergency. Having our experts look after your site 24/7/365 covers you and your business when in need of emergency WP assistance.
24/7/365 website monitoring and expert support in emergencies
Our team is global, working 24/7, 365 days a year, including nights and weekends. So if a crisis comes up, even in the middle of the night, we’ll handle it quickly.
Our team doesn’t just fix the problem and wish you luck. We will provide you information on the cause and issues found during our emergency ticket resolutions.
We do a manual and automated comparison of your website before and after we dive in to get a full scope of the errors on the site and the final resolution.
Our uptime monitoring tools check your site for critical errors around the clock. If a critical error is detected, our team is notified immediately so we can respond.
Get absolute transparency through every problem. We reach out and update you via email about the current crisis to keep you informed throughout the process.
Effective website maintenance is crucial for the success of any online business. Without proper maintenance, your website may experience technical glitches, slow loading times, and security vulnerabilities that can drive away potential customers. By utilizing our expert-led WP Maintenance packages, you can ensure that your website remains up-to-date, secure, and optimized for performance.
Our WP engineers have your site covered 24/7 for site down issues
Whether it’s a site down issue, or an urget ticket submitted about a broken functionality, our team is available 24/7 to respond to emergencies quickly. All emergency tickets receive priority support.
In the event your site needs to be restored, we are able to quickly and easily perform site restorals from our backup services that are also provided in all plans alongside our emergency support.
Just have a single website? Managing hundreds or thousands of websites? We can help in an emergency with our care plans.
Are you an agency that has multiple client sites? Our white-label plans allow you to offer 24/7 emergency support to your clients under your own branding.
All of our plans also include Weekly Managed Updates, on top of our Emergency WordPress Support, which safely updates your WordPress core files, themes, and plugins that could cause down-time or errors.
Many times a site-down issue or critical error can be caused by the server or hosting provider. If that’s the case, we will contact your host’s support team for you and work with them to resolve the issue.
Common Q’s we get about our 24/7 WordPress Emergency Support Services
WordPress emergency service is needed if and when your site goes down unexpectedly! There may be errors in the code of the core WordPress software, your theme, or your plugins. Websites also get hacked all the time!
You may not know what exactly happened to cause the emergency, which is why a maintenance plan is key to website survival!
Imagine emergency services being like an insurance for your website. You know you will be taken care of in case of an emergency!
First and foremost, our goal with emergency support is to be proactive instead of reactive. This means optimizing your website’s performance and security so that WordPress emergencies never happen in the first place.
But if something does go wrong, we take emergencies very seriously here at WP Ministry. We focus on quick communication, explaining the crisis and how we are going to fix it, even if it’s as simple as an auto-update emergency.
WordPress automates some of its core updates, especially the more critical ones. The rest, however, we perform on your website every week.
Without some handholding and close monitoring of your WordPress site, your visitors may be left befuddled when they unexpectedly encounter a misaligned page or broken plugin functionality. That may lead to an emergency!
Granted, you have backups to rescue you if such a thing should occur. But your best bet is to leave WordPress emergency help services to WP Ministry.
Your WordPress site is managed and monitored 24/7. What’s more, it’s closely watched by our team, ensuring that emergencies are taken care of and updates have not adversely affected the security, performance, or user experience of your site.
Emergencies are never planned. When your website was built were you ever thinking it would go down or not function properly? Probably not!
Every piece of software installed on your server must be kept up-to-date if you want your site to run in tip-top shape. This is why you use tools built by trustworthy developers and designers who are accountable for their software and keep it updated on a regular basis.
More updates = less emergencies. Here are a few things we work on to prevent emergencies:
Security patches: code is highly susceptible to infiltration and infection, which is why you’ll often see security updates issued for the purposes of patching bugs.
Performance upgrades: even if you’ve installed well-trusted and well-reviewed plugins and themes, performance can degrade over time as software or code becomes obsolete. Performance patches are issued to ensure that your WordPress software doesn’t have a negative effect on speed.
New features: the web is always changing, which is why any good developer (including those behind WordPress itself) will pay attention to changing trends. As they change, it’s crucial to keep software in line so that websites may continue to align with the modern user experience.