What we need from you
To start the WordPress emergency support process, we require some verified information from you.
Exact Error Description
Provide as much detail as possible so that we may locate the source of the issue. If the problem only occurred with an update, the hoster can usually restore it.
Domain Name Including Hoster
Of course, we also need your www address. Your current hosting provider is also important.
Admin Access Data, Including FTP Access
In addition, we need admin access to your WordPress backend so that we can identify any errors. We also need the exact FTP access data in order to be able to switch any plugins to inactive for the time being.
It Is Best To Call Us In Advance
It's best to call us at: (901) 249-0909 and let us know what you're looking for - we'll be happy to take care of your problem.