One-Time WordPress Fix — Pay Once, We Fix It

Not everyone needs a monthly maintenance plan. Sometimes you just need one specific problem fixed — and you need it fixed by someone who actually knows WordPress, not a freelancer who will spend three hours Googling the solution and billing you for the education.

WP Ministry’s one-time fix service gives you direct access to our expert WordPress engineering team for a single issue. No subscription. No ongoing commitment. You tell us what is wrong, we fix it, and you get back to your business.

How It Works

Step 1: Tell us what is wrong. Contact us with a description of the issue. Include your site URL, what you are seeing (screenshots help), and when the problem started if you know. The more detail you provide, the faster we can diagnose.

Step 2: We assess and quote. Most standard WordPress issues are covered by our flat $199 fee. This includes diagnosis, resolution, a post-fix backup, and a brief report. If we determine during initial assessment that the issue is unusually complex — multiple interrelated problems, extensive malware across hundreds of files, database corruption requiring reconstruction — we will provide a custom quote before doing any billable work. You always know the cost before we begin.

Step 3: We fix it. Our engineering team accesses your site, diagnoses the root cause, and implements a resolution. For standard issues, this typically takes 1–4 hours. For more complex problems, we will communicate an estimated timeline.

Step 4: We verify and report. After the fix, we verify that the issue is fully resolved — the error is gone, the functionality is restored, the page loads correctly. We take a fresh backup of your site in its fixed state. And we provide a brief summary explaining what went wrong, what we did, and (where relevant) what you can do to prevent recurrence.

Common One-Time Fixes

WordPress Errors

The white screen of death, 500 internal server errors, database connection errors, too many redirects, memory exhausted errors, syntax errors, and dozens of other WordPress error messages that prevent your site from working correctly.

Plugin and Theme Conflicts

A plugin update broke your site. Two plugins are conflicting with each other. Your theme update changed your layout. A new plugin installation caused unexpected behaviour. We identify the conflict, resolve it, and restore functionality. Read our guide on troubleshooting plugin conflicts.

Hacked Site or Malware

Your site is showing spam, redirecting to suspicious URLs, displaying Google security warnings, or has been suspended by your hosting provider. Our malware removal service handles full cleanup, but if the issue is a single identifiable infection, a one-time fix can address it. For extensive compromises with multiple backdoors, malware removal is the better service.

Speed Issues

Your site has become noticeably slow. Pages take 5–10 seconds to load. Google PageSpeed Insights shows a failing score. We diagnose the specific causes — unoptimised images, misconfigured caching, bloated database, heavy plugins — and implement fixes. For comprehensive, ongoing speed management, see our speed optimization service included in Pro plans and above.

Login and Access Problems

You are locked out of your WordPress admin. Password reset emails are not arriving. A security plugin has blocked your IP. A hacker changed your admin credentials. We restore access through secure server-side methods without compromising your site’s security.

SSL and HTTPS Issues

Your SSL certificate has expired. Browsers show a “Your Connection Is Not Private” warning. Your site has mixed content warnings. We install, configure, or renew your SSL certificate and ensure your entire site is properly served over HTTPS.

Email Delivery Problems

WordPress is not sending emails — contact form submissions, order confirmations, password resets, and notification emails are not reaching recipients. We diagnose the delivery failure and set up proper SMTP configuration so your emails are delivered reliably. Read our guide on fixing WordPress email issues.

WooCommerce Issues

Checkout not working, payment gateway errors, products displaying incorrectly, cart functionality broken, shipping calculations wrong. For a single WooCommerce issue, a one-time fix can resolve it. For ongoing store protection, our WooCommerce maintenance plan is the better investment.

Migration Assistance

A migration attempt went wrong. Your site is partially broken, files are missing, database tables are corrupted, or URLs are pointing to the wrong domain. We clean up the failed migration and get your site working correctly. For planned migrations, see our dedicated migration service.

One-Time Fix Pricing

Standard one-time fix: $199

This flat fee covers the majority of single-issue WordPress problems. It includes complete diagnosis of the root cause, implementation of the fix, post-fix verification and backup, and a summary report of what happened and what was done.

If the issue is more complex than a standard fix — for example, a site with extensive malware requiring multi-hour cleanup, a corrupted database requiring table reconstruction, or multiple interrelated issues that need to be addressed together — we will assess the scope and provide a specific quote before any work begins. You are never charged more than the agreed amount.

When a Care Plan Makes More Sense

A one-time fix solves a problem that has already happened. A care plan prevents most problems from happening in the first place.

If you are paying for one-time fixes more than once every 4–5 months, the math clearly favours a care plan. Our Starter plan at $35 per month includes weekly updates, daily backups, security monitoring, and uptime tracking — the exact measures that prevent the majority of the issues we see in one-time fix requests. Our Pro plan at $79 per month adds daily updates with visual validation, real-time security monitoring, speed optimization, and 4-hour priority support.

Consider the comparison: two one-time fixes per year costs $398 and fixes problems after the damage is done. A Starter plan costs $348 per year ($29/month on annual billing) and prevents most problems from occurring while providing daily backups, security monitoring, and 24/7 support access for an entire year.

Prevention is almost always cheaper than recovery. But if you need a fix right now, we are here to help.

Frequently Asked Questions

How fast can you fix my issue?

Most standard one-time fixes are completed within 1–4 hours during business days. Complex issues may take 24–48 hours. For genuine emergencies (site down, hacked, checkout broken), our emergency support service provides the fastest response — call (901) 249-0909 for immediate assistance.

Do I need to provide admin access?

Yes. We need WordPress admin credentials and ideally FTP/SFTP access or hosting control panel access to diagnose and fix most issues. All credentials are handled securely and can be changed after the fix is complete if you prefer.

What if the fix does not work?

If we cannot resolve your issue, you are not charged. If we resolve the issue but it recurs within 30 days due to the same root cause, we will re-fix it at no additional cost.

Can I use a one-time fix for a new feature or development work?

One-time fixes are for resolving existing problems — things that should work but do not. If you need new functionality, design changes, or custom development, our custom development service is the right option.

Need a Fix Right Now?

Tell us what is wrong and we will get started. Or call (901) 249-0909 for immediate assistance — especially if your site is currently down or compromised.

After your fix, consider a care plan to prevent future issues. Most WordPress problems are preventable with regular maintenance — and a care plan costs less than repeated emergency fixes.